Our experienced team is here to assist you in organizing doctor’s appointments and hospital examinations. We understand the frustration that can arise when medical staff does not speak English. But that’s no longer a problem! We will ensure that you feel understood and receive all the necessary information.
Our assistance at a glance:
Our service for you Our English-speaking companion service aims to ensure that you feel fully informed about the Spanish healthcare system. We are here to support you, translate relevant information, and answer your questions to avoid any misunderstandings. Our goal is to assist and care for you in all matters, whether it's organizing doctor's or hospital appointments or providing companionship during those appointments, so that you feel comfortable in your language. Additionally, we can also provide guidance and valuable advice on all matters related to the Spanish health insurance system.
The healthcare system in Spain is based on the principle of universal coverage, which means that all residents have access to medical care regardless of their income, employment, or insurance status. The Spanish healthcare system is known for its quality and efficiency and is supported by the government through public hospitals, medical centers, and health services.
Here are some key aspects that make up the functioning of the healthcare system in Spain:
Health insurance: In Spain, there are two types of health insurance – the public health insurance (Seguridad Social) and private health insurance. Public health insurance is mandatory for Spanish citizens and legally resident foreigners in Spain. Contributions are usually paid through salary deductions. Private insurance is available to both locals and foreigners, offering additional benefits and more flexible options.
Primary care: The Spanish healthcare system is based on primary healthcare, where the first point of contact for medical questions and treatments is usually the primary care physician (médico de cabecera). The primary care physician coordinates medical care and refers to specialists or hospitals when necessary. It is important to have a primary care physician nearby as most medical services and treatments are handled through these primary care channels.
Specialized care: When needed, patients can be referred by the primary care physician to specialists in specific medical fields such as cardiology, gynecology, orthopedics, etc. Spain has a wide range of specialists and medical specialty centers that provide high-quality diagnosis and treatment options.
Hospitals and emergency care: Spain has both public and private hospitals that provide comprehensive medical care. In cases of medical emergencies, one can turn to the emergency department (Urgencias) of a hospital, which is open 24 hours. Spanish hospitals are well-equipped and have highly qualified medical staff.
Medications and pharmacies: Medications are sold in pharmacies (Farmacias) in Spain. Prescription medications need to be prescribed by a doctor and can usually only be purchased at pharmacies. Pharmacies also play an important role in providing advice on over-the-counter medications and other health-related questions.
It is important to note that the Spanish healthcare system, like in many other countries, has its own advantages and disadvantages. Waiting times may vary depending on the region and medical specialty. Some medical services may require co-payments or may not be fully covered by the public health insurance. It is advisable to take out private health insurance to obtain additional benefits and flexibility.
Overall, the Spanish healthcare system provides comprehensive care for residents and legal residents of the country. It is recommended to familiarize oneself with individual entitlements and services to make the most of the healthcare system in Spain.
Relax and leave all your worries related to medical matters in Spain to us. We are here to accompany you every step of the way and ensure a smooth process for your medical concerns.
Organizing doctor appointments can sometimes be confusing, especially when you are in a new environment. But don’t worry, we’ll take care of it for you. We handle all the details and make sure you arrive at your appointments on time and stress-free.
In addition, we provide support for all administrative matters. The Spanish health insurance system can be complex, but we are well versed in it. We are happy to help you apply for the Spanish health card (SIP card) and assist you with any questions regarding health insurance.
Our goal is to provide you with the best possible service and ensure that you don’t have to worry about anything. Your health and well-being are our top priorities. Trust our dedicated team to guide you through the medical jungle and provide you with the comfort and support you deserve.
Contact us today and let us simplify your medical matters in Spain. You can relax while we take care of everything. Your health is our priority!
As a foreign citizen who already resides on the Costa Blanca and needs to use the Spanish healthcare system, there are certain steps you can take to get a doctor’s appointment quickly.
Apply for the SIP Card (Health Card): To access the Spanish healthcare system, you should apply for the SIP card. This card serves as proof of your health insurance and allows you to access medical services. You can apply for the SIP card in person at your local health authority or online. Typically, your personal data, residence certificate, and health insurance documents are required.
Choosing a Doctor: Once you have your SIP card, you can choose a doctor. On the Costa Blanca, there are many medical practices that speak English and specialize in caring for expatriates. You can contact such practices to schedule an English-speaking doctor’s appointment. Alternatively, you can also visit a Spanish doctor. In this case, it’s helpful to have basic Spanish language skills or bring an English-speaking companion for support.
Appointment Booking: To schedule a doctor’s appointment, you can do so by phone or in person at the medical practice or hospital. Provide your SIP card number and clarify if any additional documents are required, such as your health insurance card or medical reports.
English-Speaking Assistance: If you are unsure or have difficulties with the language, you can seek English-speaking assistance. There are specialized service providers who can accompany you during medical visits or hospital stays and act as interpreters. This facilitates communication with medical professionals and helps avoid misunderstandings.
It is important to note that the Spanish healthcare system is organized similarly to that of other European countries, but there may still be some differences. Therefore, inform yourself in advance about the services and costs covered by your health insurance. In case of emergencies, you can also contact the Spanish emergency number 112 to receive immediate medical assistance.
Overall, there are various options and support available to get a doctor’s appointment in Spain. Make use of the available resources to ensure you receive the appropriate medical care you need.
Having private health insurance as a foreigner in Spain can offer various benefits. Here are some aspects to consider:
Flexibility and extended coverage: With private health insurance, you often have access to a broader network of doctors, specialists, and hospitals. You may be able to schedule appointments more quickly and benefit from shorter waiting times. Private insurances also frequently offer additional services such as dental treatments, alternative medicine, or treatments abroad that may not be covered by the public health system.
Comfort and personal care: Private insurances often provide a more personalized service and individualized care. You can often communicate with insurance companies and medical staff in your language or at least in English, which facilitates communication and understanding.
Additional protection during travel: If you have private health insurance, it can also be beneficial when traveling outside of Spain. Depending on the conditions of your insurance, you may be able to receive emergency medical care abroad or benefit from repatriation services.
However, it is important to note that private health insurances come with costs, and the amount of premiums can vary depending on age, health status, and selected coverage. It is advisable to carefully review the different offers and conditions from various insurance companies to ensure that you receive the services that match your individual needs and preferences.
It is also important to consider that the public health insurance (Seguridad Social) in Spain is mandatory for all legal residents of the country. However, private health insurance can serve as a complement to the state insurance, offering additional comfort and extended coverage.
Ultimately, the decision for or against private health insurance depends on your individual needs, preferences, and financial capabilities. It may be helpful to consult with an insurance advisor or an expert in international health insurances to find the best solution for your personal situation.
We can provide personal advice on health matters and accompany you to appointments in the following locations:
Denia, Jávea, Benitachell, Altea, Pedreguer, Teulada, Moraira, Benissa, Calpe, Alfaz del Pi, Benidorm, Finestrat, Villajoyosa, Campello, Alicante, Elche, Santa Pola, Guardamar del Segura, Torrevieja, Gandia, Oliva, Orihuela, Costa y Pilar de la Horadada, Xeraco, Xeresa, Valencia, Cullera, Pedreguer, Benidoleig, Orba, Alcalalí, Gata de Gorgos, Pego, Monte Pego, Xaló, Les Bassetes, Altea la Vella, Polop, La Nucia, Callosa d`en Sarrià, Castel de Castells, Mutxamel, El Campelo, Sant Joan d`Alacant, Sant Vicent del Raspeig, Santa Pola, Arenals del Sol
If your location is not listed, please contact us. We always have a solution ready for you.
Please refer directly to the booking form to find out the costs for medical assistance in your language. The corresponding price is indicated for each service. Please note that prices include 21% IVA (Value Added Tax), allowing you to see transparently and clearly the costs for our accompanying service. If you have further questions about the prices or the booking process, we are happy to assist you.
As a retiree living in Spain with health insurance in your home country, there are some important points to consider. Here is some information that can help you:
European Health Insurance Card (EHIC): As a citizen of an EU country, you are entitled to the European Health Insurance Card (EHIC). This card allows you to receive medical treatment during a temporary stay in another EU country, including Spain. The EHIC usually covers acute medical treatments and emergencies. Make sure that your EHIC card is valid and present it during doctor visits or hospital stays.
Check the coverage of health insurance in your home country: Review the scope of your health insurance in your home country and clarify whether it also covers services abroad. Some health insurances offer limited coverage for medical care abroad. Inform yourself about the conditions and limits of your insurance and clarify whether additional coverage is necessary.
Private health insurance in Spain: In Spain, there is a mandatory health insurance requirement for all legal residents. As a retiree residing in Spain, you should consider whether additional private health insurance in Spain is beneficial. Private insurance can offer you extended benefits, shorter waiting times, and access to a broader network of doctors and hospitals. Compare the costs, benefits, and conditions of different insurance companies and choose the best option for your individual needs.
Residencia and Spanish health insurance: If you have permanent residency in Spain and possess the Spanish Residencia (residence permit), you are obligated to enroll in the Spanish healthcare system. In this case, you should register with the relevant Spanish authority and apply for your Spanish health insurance card (SIP card). The SIP card grants you access to public healthcare in Spain.
Consultation with an insurance advisor: It can be helpful to consult with an insurance advisor or an expert in international health insurance to find the best solution for your situation. Such a professional can assist you in understanding the pros and cons of different options and making an informed decision.
It is essential to inform yourself about the specific terms of your health insurance in your home country and consider Spanish legislation regarding health insurance for residents. Depending on your individual circumstances, it may be necessary to take out additional insurance to ensure comprehensive medical care in Spain.
When you, as a foreigner, visit a pharmacy in Spain, there are specific steps and procedures for billing and payment of medications. Here is an overview of the process:
Prescription and medication selection: If a doctor in Spain has issued you a prescription, you can redeem it at a pharmacy. You can present the prescription to the pharmacist, who will verify it. Alternatively, you can also purchase over-the-counter medications directly at the pharmacy.
Identification: It is common to present your ID card or passport to confirm your identity. This is to ensure that you are the authorized person redeeming the prescription.
Insurance card: If you have a Spanish health insurance card (SIP card), you should also present it. Depending on the type of insurance, this may have an impact on billing.
Prescription billing: The pharmacist will usually bill the prescription electronically. This means that the prescription information is entered into the computer system, and the cost of the medication is automatically recorded.
Co-payments: In Spain, for certain medications, there are co-payments (copagos) that the patient must bear. The amount of the co-payment varies depending on the medication and the extent of insurance coverage. It is important to note that not all medications are covered by insurance, and you may need to assume part of the cost yourself.
Payment: After the prescription has been billed, and any co-payments have been taken into account, you will need to pay the total amount for the medications. You can pay in cash or with a credit or debit card. Some pharmacies also allow payment through mobile phones or contactless payment methods.
Receipt: After making the payment, you will receive a receipt for the purchase. Keep this receipt carefully as it can serve as proof of your expenses and for possible reimbursements.
It is essential to note that the exact procedures may vary in different pharmacies. If you have questions about billing or your insurance coverage, you can consult the pharmacy staff.