Personal Data Registry

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by esperts, through the forms on its pages, will be incorporated and processed in our file in order to facilitate, expedite, and fulfill the commitments established between esperts and the User or to maintain the relationship established in the forms they fill out, or to respond to a request or query. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles Applicable to the Processing of Personal Data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

• Principle of legality, loyalty, and transparency: The User’s consent will be required at all times, preceded by completely transparent information about the purposes for which personal data is collected.
• Principle of purpose limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
• Principle of data minimization: The personal data collected will be only what is strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: Personal data must be accurate and kept up to date.
• Principle of storage limitation: Personal data will only be kept in a form that allows the identification of the User for the time necessary for the purposes of processing.
• Principle of integrity and confidentiality: Personal data will be processed in a way that guarantees their security and confidentiality.
• Principle of proactive responsibility: The Data Controller is responsible for ensuring that the above principles are complied with.

Categories of Personal Data

The categories of data processed by esperts are solely identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal Basis for the Processing of Personal Data

The legal basis for the processing of personal data is consent. esperts commits to obtaining the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On occasions when the User is required to provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the proper development of the operation carried out.

Purposes of the Processing of Personal Data

Personal data is collected and managed by esperts for the purpose of facilitating, expediting, and fulfilling the commitments established between the Website and the User, or for maintaining the relationship established in the forms filled out by the User, or to respond to a request or inquiry.

Likewise, the data may be used for commercial purposes of personalization, operation, and statistics, and activities related to the corporate purpose of esperts, as well as for data extraction, storage, and marketing studies to tailor the Content offered to the User and improve the quality, operation, and navigation of the Website.

At the time of collecting personal data, the User will be informed about the specific purposes of the processing of personal data, i.e., the use or uses that will be given to the collected information.

Retention Periods of Personal Data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 6, or until the User requests its deletion.

At the time of collecting personal data, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.

Recipients of Personal Data

The User’s personal data will be shared with the following recipients or categories of recipients:

In the event that the Data Controller intends to transfer personal data to a third country or international organization, at the time of collecting personal data, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal Data of Minors

In accordance with the provisions of Article 8 of the GDPR and Article 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may give their consent to the processing of their personal data by esperts. If the User is under 14 years of age, the consent of their parents or legal guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Secrecy and Security of Personal Data

esperts commits to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in order to ensure the security of personal data and prevent their destruction, loss, or accidental or unlawful alteration, or unauthorized communication or access to such data.

The Website has an SSL certificate (Secure Socket Layer), which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, since esperts cannot guarantee the infallibility of the Internet or the absence of hackers or other unauthorized persons who access personal data fraudulently, the Data Controller undertakes to inform the User without undue delay when a violation of the security of personal data is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a breach of the security of personal data is understood to be any breach of security that results in the destruction, loss, or alteration, whether accidental or unlawful, of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure through a legal or contractual obligation that this confidentiality is respected by its employees, associates, and any person to whom it makes the information available.

Rights Derived from the Processing of Personal Data

The User has over esperts and may, therefore, exercise against the Data Controller the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

• Right of access: This is the User’s right to obtain confirmation of whether esperts is processing their personal data and, if so, to obtain information about their specific personal data and the processing esperts has carried out or is carrying out, as well as, among other things, information available on the origin of such data and the recipients of communications made or planned for them.
• Right to rectification: This is the User’s right to have their personal data corrected if it is inaccurate or, considering the purposes of the processing, incomplete.
• Right to erasure (“right to be forgotten”): This is the User’s right, provided that current legislation does not establish otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and it does not have another legal basis; the User objects to the processing and there are no legitimate overriding reasons for the processing; the personal data has been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data has been collected in relation to the offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its implementation, shall take reasonable measures to inform those responsible for processing the personal data of the data subject’s request for deletion of any link to that personal data.
• Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain a restriction of processing when they challenge the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
• Right to data portability: If processing is carried out by automated means, the User has the right to receive from the Data Controller their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Where technically feasible, the Data Controller will transmit the data directly to that other controller.
• Right to object: This is the User’s right to object to the processing of their personal data or to stop the processing by esperts.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, except as otherwise provided by current legislation.

Therefore, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-www.esperts.es,” specifying:

• User’s name and surname and a copy of their ID. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the DNI may be substituted for any other legally valid means of proving identity.
• Request with the specific reasons for the request or information to which they want to access.
• Address for notifications.
• Date and signature of the applicant.
• Any document proving the request they are making.

This request and any attached documents may be sent to the following address and/or email:

Postal address: Gran Vía Fernando Católico No. 5 – Door 8 – 46008 Valencia (Valencia)

Email: info@esperts.es

Links to Third-Party Websites

The Website may include hyperlinks or links that allow access to third-party websites other than esperts, and therefore are not operated by esperts. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and privacy practices.

Complaints to the Supervisory Authority

If the User considers that there is a problem or infringement of the current regulations in the way their personal data is being processed, they have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work, or the alleged infringement. In Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary for the User to have read and agreed to the conditions regarding the protection of personal data contained in this Privacy Policy and to accept the processing of their personal data by the Data Controller in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

esperts reserves the right to modify its Privacy Policy according to its own criteria, or motivated by a legislative, jurisprudential, or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User periodically check this page to stay informed of the latest changes or updates.

This Privacy Policy document was generated using the free online website privacy policy template generator on August 19, 2023.

COOKIE POLICY

esperts

Access to this Website may involve the use of cookies. Cookies are small amounts of information stored in the browser used by each User—in the various devices they may use for browsing—so that the server remembers certain information that the server that implemented it will later read. Cookies facilitate navigation, make it more user-friendly, and do not damage the browsing device.

Cookies are automatic procedures for collecting information related to the preferences determined by the User during their visit to the Website in order to recognize them as a User and personalize their experience and the use of the Website. They can also, for example, help identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website, and the sites visited just before and after it. However, no cookie allows it to be contacted with the User’s phone number or any other personal contact method. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be part of the Cookie file is for the User to personally provide that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, the use of these cookies will require the User’s consent. This consent will be communicated, based on a genuine choice, offered by means of an affirmative and positive decision, before initial processing, removable, and documented.

Own Cookies

These are cookies that are sent to the User’s computer or device and managed exclusively by esperts for the better functioning of the Website. The information collected is used to improve the quality of the Website and its Content and the User’s experience. These cookies allow the User to be recognized as a recurring visitor to the Website and adapt the content to offer them content that suits their preferences.

Third-Party Cookies

These are cookies used and managed by external entities that provide services requested by esperts to improve the Website and the user’s experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and analyze browsing information, i.e., how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place from which the User’s IP address accesses, the number of Users who access, the frequency and recurrence of visits, the visit time, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website and detect new needs to offer Users high-quality Content and/or services. In any case, the information is collected anonymously, and trend reports on the Website are prepared without identifying individual users.

You can get more information about cookies, information about privacy, or check the description of the type of cookies used, their main characteristics, expiration period, etc. at the following link(s):

The entity(ies) responsible for supplying cookies may transfer this information to third parties, as long as required by law or a third party processes this information for these entities.

Social Media Cookies

esperts incorporates social media plugins, which allow access to them from the Website. For this reason, social media cookies may be stored in the User’s browser. The owners of these social media platforms have their own data protection and cookie policies, and they are themselves, in each case, responsible for their own files and privacy practices. Users should refer to them to learn about these cookies and, if applicable, the processing of their personal data. For informational purposes only, the following links provide access to their privacy and/or cookie policies:

• Facebook: https://www.facebook.com/policies/cookies/
• Twitter: https://twitter.com/es/privacy
• Instagram: https://help.instagram.com/1896641480634370?ref=ig
• YouTube: https://policies.google.com/privacy?hl=es-419&gl=mx
• Pinterest: https://policy.pinterest.com/es/privacy-policy
• LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Disabling, Rejecting, and Deleting Cookies

The User can disable, reject, and delete cookies—totally or partially—installed on their device through the configuration of their browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Therefore, the User should refer to the instructions provided by the Internet browser they are using. In the event that the User rejects the use of cookies—totally or partially—they can still use the Website, although the use of some of its features may be limited.

This Cookie Policy document was created using the free online website cookie policy template generator on August 19, 2023.